Privacy Policy
Last Updated: December 22, 2025
1. Introduction
PillowSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PillowSync (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 What We Don't Collect
To be transparent about our privacy practices, we want to explicitly state what we do not collect:
- GPS Location: We do not track your GPS location or collect location data.
- IP Address: We do not collect or store your IP address for tracking purposes.
- Device Identifiers: We do not collect device identifiers for advertising or tracking purposes.
- Browsing History: We do not collect information about your internet browsing habits or other app usage outside of PillowSync.
- Social Network Data: We do not collect information about your interactions on social networks.
- Advertising Data: We do not collect data for advertising purposes, and we do not sell your data to advertisers.
2.2 Account Information
- Authentication Data: We use Apple Sign In for authentication. We do not collect or store your Apple ID password.
- Profile Information: Display name, avatar/photo, and timezone preferences.
- User ID: A unique identifier assigned to your account.
2.3 Session and Activity Data
- Session Logs: Information about intimate activities you choose to log, including:
- Date and time of sessions
- Duration
- Type of activity (sex or solo)
- Locations, positions, activities, and other details you choose to record
- Ratings, notes, and preferences
- Partner Information: Information about your paired partner(s) and shared activities.
- Invites: Invitations sent and received between partners.
2.4 Subscription and Payment Information
- Subscription Status: Information about your premium subscription status and entitlements.
- Payment Processing: Payment information is processed by Apple through the App Store. We do not collect or store your payment card details.
2.5 Device and Technical Information
- Device Information: Device model, operating system version, and app version (collected for feedback and support purposes).
- Push Notification Tokens: Device tokens for sending push notifications.
- Usage Data: App usage patterns and analytics (in debug mode only).
2.6 Feedback and Support
- Any feedback, questions, or support requests you submit through the App.
3. How We Use Your Information
- To Provide Services: To operate, maintain, and provide the features and functionality of the App.
- Partner Synchronization: To sync data between you and your paired partner(s) when you choose to share information.
- Analytics and Statistics: To generate statistics, trends, and insights based on your logged data.
- Notifications: To send you push notifications for invites, reminders, and app updates.
- Subscription Management: To manage your premium subscription and provide premium features.
- Support: To respond to your inquiries and provide customer support.
- App Improvement: To improve the App's functionality and user experience.
4. Data Sharing and Disclosure
4.1 With Your Partner
When you pair with a partner using a pairing code, you may choose to share certain session logs and statistics with your partner. You control what information is shared through your privacy settings.
4.2 Third-Party Services
We use the following third-party services that may have access to your information:
- Supabase: Our backend database and authentication provider. All data is encrypted in transit and at rest. View Supabase Privacy Policy
- Firebase (Google): Used for push notifications. Firebase processes device tokens and notification delivery. View Google Privacy Policy
- RevenueCat: Used for subscription management and payment processing. RevenueCat handles subscription status and entitlements. View RevenueCat Privacy Policy
- Apple: For authentication (Sign In with Apple) and payment processing (App Store). View Apple Privacy Policy
These third-party services have their own privacy policies. We encourage you to review them to understand how they handle your information.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.4 No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Storage and Security
Cloud Storage: Unlike apps that store data only locally on your device, PillowSync uses secure cloud storage (Supabase) to store your data. This allows you to access your data across multiple devices and ensures your data is backed up. All data stored in the cloud is encrypted at rest.
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit using TLS/SSL.
- Data stored in our database is encrypted at rest.
- We use secure authentication methods (Apple Sign In).
- Access to your data is restricted to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Correction
You can access and update your profile information directly in the App.
6.2 Data Deletion
You can delete your account and all associated data at any time through the App's settings. When you delete your account:
- All your session logs, profile information, and preferences will be permanently deleted.
- Your pairing relationships will be terminated.
- Your subscription will be canceled (if applicable).
Account deletion is irreversible. Please ensure you have any data you wish to keep before deleting your account.
6.3 Sharing Controls
You can control what information is shared with your partner through the App's privacy settings.
6.4 Push Notifications
You can disable push notifications through your device settings or the App's notification settings.
7. Children's Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
We regularly review and update our data collection practices to ensure we only collect information that is necessary for providing our services and to identify and remove any unintended data collection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@pillowsync.com
Website: Home